Email: [email protected]
On Site: 07503780266
Highly-rated hard landscaping company in Horsham, Sussex. Specialising in driveways, patios, groundworks, paving & drainage. Call us: 07503780266

Landscaping & Construction

                     Making your dream property a reality!
LDriveways and Surfacing Horsham
andscaping and Gardening Horsham
Landscaper Surrey and Sussex West Sussex Driveways




Standard Terms and Conditions for Landscaping and Construction Work


  • All work undertaken will be discussed and agreed prior to the start date and all work will be completed from the original design by LAWNSCAPE DESIGNS Limited unless otherwise mutually accepted. 
  • By accepting the estimate/quotation verbally or written, paying the deposits required and/or the contract starting the client is deemed to accept all of the terms and conditions listed below along with the scope of works supplied.
  • The estimate/quotation/original price for work includes all materials and labour where stated from original design. 


  • The client shall provide water and electricity, if needed, at no charge to LAWNSCAPE DESIGNS Limited.
  • The client shall provide access to site and dry storage space for materials at all times during the works progress and during LAWNSCAPE DESIGNS’s working hours. Our working hours are typically 8 hour days between the times of 8:00am-18:00pm. Depending on weather, time of year ect.
  • It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved.
  • It will be the responsibility of the client to advise LAWNSCAPE DESIGNS Limited of the positioning of all mains services.
    • No responsibility will be accepted for damage caused to mains services not notified 
    • LAWNSCAPE DESIGNS Limited is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.
  • We accept no responsibility for works that have been carried out on land that is not under the ownership of the client and it is assumed that all planning laws or regulations have been applied before commencement of any works.


  • Maintenance to the works has not been allowed for unless specifically included within the quotation.
  • Watering has not been allowed for within our quotation and once the contract has been completed becomes the responsibility of the client.
  • Horticultural operations are very dependent on the weather and season. We aim to carry out the works at the appropriate time.
  • Work undertaken out of the season or in unsuitable weather conditions will be on written instructions only, so that suitable provision can be made, or it will be at the client’s risk.
  • Nursery stock supplies are not inexhaustible. Should any plant be unavailable, we reserve the right to negotiate substitutes with the client.


  • The contract contains the entire understanding and agreement between the parties with respect to the work and supersedes all prior or contemporaneous written and oral agreements and understandings with respect to the subject matter hereof. 
  • Prices are open to acceptance up to three months from the date of the quotation.
  • Once work has started prices discussed are non-negotiable as acceptance of work has been reached.
  • Fixed Price Quotation - Client will not be invoiced any additional days or refunded if the work has been completed quicker. If the original work overruns and no additional work/changes have been made the client will not be charged more.
  • Daily Rate Estimates.- We will clearly state on estimate the price shown is on a daily rate basis and how many days we estimate the work will take. The final total days worked are likely to change. Therefore the final invoice will reflect this. 
  • All contracts, in the end, depend upon the willingness of the buyer and the seller to achieve mutual satisfaction. Should any action arise from conflicting conditions not resolved amicably, then the law of England shall be used as the interpreting law.
  • The client will be responsible for all payments to LAWNSCAPE DESIGNS Limited, unless otherwise notified in writing prior to commencement.


Deposits

  • We provide free Consultation and Estimate. 
  • A mobilisation payment (usually 50% of the total or total cost of materials, which ever one is the greatest amount) is payable on acceptance. The mobilisation payment will be used to purchase material necessary for the construction of the work or in the case of disposal will be used to secure the date. For contracts longer than 30 days only: (Stage payments against works completed/materials on site to be made in weekly intervals, payable within 3 days of invoice.


Final Payment

  • A final payment of the balance to be made following practical substantial completion and payable on completion.
  • We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms. Payment methods are BACS, Cash or Cheque 
  • We reserve our right to charge late payment fees or interest charges under the “Late Payment of Commercial Debt (Regulations) 2013.
  • The work is substantially complete when all items described in this contract have been constructed, installed or disposed of (if this is agreed in the estimate). 
  • Substantial completion shall not include adjustment, repair, replacement or cleaning of any item so constructed or installed after final inspection. Requests for adjustment, repair, replacement or cleaning of any constructed or installed item shall not be the cause for delay of final payment, but rather shall be considered warranty items.


Alterations or Changes

  •  Any addition and/or alterations to the schedule/project shall be properly treated as variations and subject to written/ Oral instructions given by Client and additional payments may be required to cover the agreed changes. The client agrees that necessary extra purchases of a total up to £50 can be made without verbal or written consent, anything greater than £50 will be discussed with the client before purchase.
  • If the client adds extra work to the planned landscape gardening then this will be chargeable. If the measurements given for the garden, by the client, are incorrect, then again any extra labour and materials will be noted and charged to the client. 
  • The Clients are able to amend/change the work on the day, but only with discussion and agreement with Craig Weller/Tanya Dennis and no other representative of LAWNSCAPE DESIGNS Limited. If client amends the schedule/project on the day the work is being carried out, they understand that this is an Oral instruction and an Agreement to the contact and additional payments may be required to cover the orally agreed changes.
  • All, or any special conditions, of which LAWNSCAPE DESIGNS Limited has been informed are noted in the quotation.


Delays and Cancelations

  • Weather conditions, including heavy rain, snow, drought, may cause the delay of the start date of the contract. This will not affect the original, agreed price.
  • Delays caused by other companies on site may cause work to be rescheduled and charges may be made in certain circumstances.
  • We will be entitled to suspend performance of, or terminate the contract if the client fails to pay any sum due to us, in accordance with the payment terms, or is in breach of these terms, or becomes bankrupt, in which case we shall be entitled to payment for all the work carried out and for all goods supplied to the date of the termination or suspension of the contract, and to retain any deposit or interim payment made towards this.
    • Title and ownership of the materials and equipment will not pass until final payment is made. LAWNSCAPE DESIGNS Limited can recover any materials in the event of non-payment. The customer agrees to allow access to the site for this purpose.
  • Cancellation of work not received within 3 working days of scheduled start of work will be subject to a charge of 15% of the quoted price. If the original price included a materials payment, this amount will be non-refundable as materials would have already been purchased. 


  • Customers ordering LAWNSCAPE DESIGNS Limited vehicles off the public highway do so at their own responsibility, any permits or parking dispensations required will be at the cost to the client.
  • All materials and machinery left on site during works become the occupier’s responsibility once employees have left the site
  • Copyright laws cover all designs. The design cannot be reproduced without prior written consent by LAWNSCAPE DESIGNS Limited. Once payment is received from the client, the client may then approach other contractors to quote for the project.
  • All materials surplus to the contract will remain the property of the contractor and will be removed from site upon completion.
  • LAWNSCAPE DESIGNS Limited cannot be held responsible for the effects of de-icing salts, as these are detrimental to the surface of concrete products.


  • LAWNSCAPE DESIGNS Limited cannot be held responsible for the fading of colours due to efflorescence which is a natural condition producing very small white particles covering the surface of concrete products. This condition is caused by having calcium hydroxide present as a soluble salt, which leaches to the surface and combines with carbon dioxide in the air to form calcium carbonate. (Chalk)
  • LAWNSCAPE DESIGNS Limited cannot be held responsible for slight colour variations, which occur, in concrete products.
  • Wood is a natural product, and is therefore susceptible to certain changes in an outdoor environment. Extremes of temperature or weather conditions will cause a reaction. Certain conditions may cause products to split, lose shape or warp. This is natural and in all but the most extreme cases, normal shape will be resumed. LAWNSCAPE DESIGNS Limited cannot be held responsible for the above taking place.
  • In extreme changes of weather conditions, certain plants and materials, such as terracotta, some natural stone and other paving can be affected, suffering damage if not protected. The client should take the necessary precautions to prevent damage as this is out of our control.
  • To keep within the guarantee of various water pump manufacturers and to prolong the life expectancy, the client, especially winter care and protection should be carried out to the guidelines in the instructions. LAWNSCAPE DESIGNS Limited will replace a defective pump within 3 months of installation after which the client must deal with the manufacturer direct if still within the guarantee period.
  • Maintenance is not included in one off contracts unless specified. Please let us know if you would like a separate quote for regular maintenance.
  • We shall not be liable for any defects arising from the clients own actions or lack of care, including without limitation, inadequate watering, deliberate damage, removal or other abuse or damage caused by the client. 
  • We are not able to accept responsibility for the well-being and maintenance of living plant material, including turf, following practical substantial completion. If necessary we reserve the right to substitute any plant with another of equal value and growth/habitat/colour in accordance with the specification. In regards to any landscaping work that involves digging - such as patios, artificial grass, drives or any other digging, nearby to trees, shrubs, flowers, plants etc we cannot be held responsible if roots are in the way and need to be cut to complete the work.
  • After practical substantial completion, we are not able to accept responsibility for any damage through the elements, including drought, winds, rain and frost to any material(s) including plants.
  • Upon practical substantial completion the responsibility for the care and watering of all plants, lawns, etc., is handed over to the client and will require regular attention until established. Great care is taken to remove all weeds/roots from the site when being prepared, LAWNSCAPE DESIGNS Limited cannot accept responsibility for subsequent weed growth on completion of the project. 


  • If you accept the proposal we reserve the right to use any drawings photographs or plans of the garden (before, during and after construction) in promotional material. Such promotional material will not include any personal information. If you do not want LAWNSCAPE DESIGNS Limited to use such photos please state in writing before the work begins.
  • Errors and omissions excepted.

Domestic Garden Maintenance Terms and Conditions 

– Only for our regular domestic Maintenance Customers.


  1. All work undertaken will be discussed and agreed prior to the start date and all work will be completed by LAWNSCAPE DESIGNS Limited unless otherwise agreed.
  2. The estimate/original price for work includes all labour and green waste disposal if required.
  3. Any addition and/or alterations to the contract shall be properly treated as variations and subject to written instructions and additional payments may be required to cover the agreed changes.
  4. The client shall provide access to site and dry storage space for materials at all times during the works progress and during LAWNSCAPE DESIGNS Limited working hours. Our working hours are typically 8 hour days between the times of  8:00am-18:00pm, depending on Weater, time of year ect.
  5. LAWNSCAPE DESIGNS is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.
  6. It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved.
  7. Severe weather conditions, including drought, may cause the delay of visits but this will not affect the original, agreed price.
  8. The removal of dog excrement or large amounts of litter from the site is the responsibility of the client.
  9. LAWNSCAPE DESIGNS Limited will send an invoice to the client after each visit or end of month if there are multiple visits per month.
  10. The client will be responsible for all payments to LAWNSCAPE DESIGNS Limited.
  11. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
  12. Payment terms are 15 days from date of invoice. Payment methods are BACS (Internet bank transfer) Cash or Cheque.
  13. In the case of large grounds and gardens: a regular maintenance program will be agreed for the year.
  14. The term waste removal refers only to waste produced by LAWNSCAPE DESIGNS. Where possible we encourage customers to have compost areas and/or green bins.

Commercial Garden Maintenance Terms and Conditions 

– Only for our regular Commercial Maintenance Customers.



  1. All work undertaken will be discussed and agreed prior to the start date and all work will be completed by LAWNSCAPE DESIGNS Limited unless otherwise agreed.
  2. The estimate/original price for work includes all labour and green waste disposal if required.
  3. Any addition and/or alterations to the contract shall be properly treated as variations and subject to written instructions and additional payments may be required to cover the agreed changes.
  4. The client shall provide access to site and dry storage space for materials at all times during the works progress and during LAWNSCAPE DESIGNS Limited working hours. Our working hours are typically 8 hour days between the times of  8:00am-18:00pm, depending on Weater, time of year ect.
  5. LAWNSCAPE DESIGNS is not able to accept responsibility for any damage to (or cost involved with) any underground hazards, obstructions or services not made known to us in writing or apparent on visual inspection.
  6. It is very important and the sole responsibility of the Client to ensure we are made aware of any special/statutory bylaws/conditions/permissions that may be involved.
  7. Severe weather conditions, including drought, may cause the delay of visits but this will not affect the original, agreed price.
  8. The removal of dog excrement or large amounts of litter from the site is the responsibility of the client.
  9. LAWNSCAPE DESIGNS Limited will send an invoice to the client after each visit or end of month if there are multiple visits per month.
  10. The client will be responsible for all payments to LAWNSCAPE DESIGNS Limited.
  11. We understand and will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
  12. Payment terms are 15 days from date of invoice. Payment methods are BACS (Internet bank transfer) Cash or Cheque.
  13. In the case of large grounds and gardens: a regular maintenance program will be agreed for the year.
  14. The term waste removal refers only to waste produced by LAWNSCAPE DESIGNS. Where possible we encourage customers to have compost areas and/or green bins.

TERMS AND CONDITIONS FOR OUR PROMISE TO YOU 


PLANS AND PLANTING

  1. Plants that are supplied and planted by LAWNSCAPE DESIGNS Limited in the last 6 months are covered only.
  2. We shall not be liable for any defects arising from the clients own actions or lack of care, including without limitation, inadequate watering, deliberate damage, removal or other abuse or damage caused by the client. 
  3. All Terms and Conditions stated by LAWNSCAPE DESIGNS Limited apply. (inc ALL TERMS AND CONDITION under the heading   Standard Terms and Conditions for Landscaping and Construction Work).


TIMING

  1. Weather conditions, including heavy rain, snow, drought, may cause the delay of the start date of the contract. This will not affect the original, agreed price.
  2. Delays caused by other companies on site may cause work to be rescheduled and charges may be made in certain circumstances.
  3. All Terms and Conditions stated by LAWNSCAPE DESIGNS apply. (inc ALL TERMS AND CONDITION under the heading   Standard Terms and Conditions for Landscaping and Construction Work).


CONSTRUCTION – 48month Guarantee

  1. 48 month Construction Guarantee will only apply for the clients/work that is given the Certificate of Guarantee, on completion of the work.
  2. Client must keep a copy of the Certificate of Guarantee.
  3. Guarantee covers the construction / labour work alone.
  4. Materials are not covered by LAWNSCAPE DESIGN Limited but may be covered by manufacture.
  5. Once installed, we are not responsible for damage from acts of God or extreme weather conditions, theft, vandalism, or disappearance.
  6. Client needs to contact LAWNSCAPE DESIGNS Limited as soon as they are in question of the quality of the work.
  7. LAWNSCAPE DESIGNS Limited will visit the client within one month to discuss and if found to be at fault will rectify the problem with no cost to the client.
  8. Guarantee period begins from date of completed construction for a period of 4 years. 
  9. Guarantee does not cover naturally occurring efflorescence of wall components, stains, or any damage due to uncontrollable circumstances.
  10. Guarantee is void if changes or alterations are made to the area in question (patio, decking, driveway, wall ect). 
  11. Guarantee is void if new excavation, digging, or soil removal occurs within one foot of finished area in question (patio, decking, driveway, wall ect).
  12. Guarantee is void if high pressure water is used to clean the surface or joint lines of the area in question (patio, decking, driveway, wall ect)..
  13. Tree roots from existing trees can damage the area in question (patio, decking, driveway, wall ect). We do not offer a Guarantee to protect our work from damage caused by existing tree roots.
  14. Late Payment: all final payments are due UPON completion of work. Late payments for work carried out will result in the termination of the Guarantee.
  15. In the case you sell your home or business within the Guarantee period, our Guarantee is transferable. LAWNSCAPE DESIGNS Limited only requires that to maintain the Guarantee, you must have any repairs completed by our trained technicians. A copy of the original Guarantee certificate is required.
  16. All Terms and Conditions stated by LAWNSCAPE DESIGNS Limited apply. (inc ALL TERMS AND CONDITION under the heading   Standard Terms and Conditions for Landscaping and Construction Work).